Do you make all the items yourself?
Pretty much! The fabric is printed for me in London, and then I cut and sew all the bags and pencil cases. Most other products are printed in my Sheffield studio.
I've ordered! When will you send my items and how long will it take?
First of all, thank you! I'll aim to post all orders out in 1-3 working days, and all domestic items will be sent by second class post. International items will be sent by Royal Mail standard airmail, European orders will take between 5-7 days, USA and Canada 7-10 days, and Australia 10-14 days. Please note, international orders can take up to three weeks to arrive.
Can I track my order?
Tracking is not provided as standard. If you would like a tracked, signed for, or guaranteed postal service please email email@example.com or use the contact form.
Do you accept wholesale orders?
Yes! We are always looking for new stockists to work with, please email firstname.lastname@example.org or use the contact form for more information
Do you work with bloggers?
We are always open to working with bloggers and brands, if you think Elsie & Nell would be a good fit for your blog please email email@example.com or use the contact form to get in touch.
Do you accept custom orders?
Definitely! I love seeing what you come up with! Please email firstname.lastname@example.org or through the contact form with as much detail on what you are looking for as possible.